Product Updates

Prosal's New 'Close the Loop' Feature: Improving RFP Matching & Feedback for Agencies

by
Alfredo Ramirez

Over the past few weeks, we've given nearly 100 users early access to a transformative new feature—and their feedback has been invaluable.

Today, we're thrilled to introduce "Close the Loop." This feature aims to:

  1. Fine-tune opportunity matches on Prosal.
  2. Facilitate prompt feedback and status updates post-RFP application.

How Close the Loop Works

Close the Loop will ask users what RFPs they responded to based on platform activity, like downloading an RFP. With that information, we can better understand what RFPs our users want to see and deliver more RFPs like them. 

Whether your agency responds to hundreds of RFPs quarterly or just a handful annually, this feature simplifies managing previous RFP engagements. Soon, you'll gain insights from comprehensive data and trends to refine your RFP and business development strategies.

Introducing Feedback to Loops

We are committed to continuously improving our platform, and Close the Loop is a significant step forward in that direction. We understand feedback is crucial for our users so we will add a Feedback feature in November 2023. We’ve been fine-tuning our requests for feedback for months, which you can read about here, and average a 33% response rate to all our requests. 

Exclusive to our premium users upon launch, this feature enables feedback requests to organizations from whom you've applied for RFPs but have yet to receive a response. This narrows the communication gap, equipping agencies with insights to optimize their proposal strategies.

What Comes Next?

At Prosal, we are committed to providing our customers with the best possible experience when managing RFPs. We believe that Close the Loop will help us achieve this goal, but it’s not the last thing we will launch (far from it!). We look forward to your feedback on this new feature and how we can continue expanding the resources in your business development toolkit.

ABOUT THE AUTHOR

Alfredo Ramirez

Alfredo is the COO and Co-Founder of Prosal. He has over ten years of experience working in the nonprofit industry and previously founded a successful digital strategies business, winning over $2 million in RFPs throughout his career. He is an avid mountain biker and snowboarder and enjoys anything that takes him outdoors.

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